Every document that governs your relationship with Naviuma and with counterparties on the marketplace — versioned, searchable, and available for review before you sign in.
How Naviuma processes personal data of business users, drivers, and passengers.
Article 28 EU GDPR / UK GDPR agreement between Naviuma (processor) and business users (controller).
What data is shared between Requesting Companies and Fulfilling Partners.
Cookies and similar technologies used on the Naviuma website and portal.
Rules for submitting requests, exchanging offers, and awarding bookings on the marketplace.
Pricing, fees, invoicing, and payouts.
Additional terms for verified Fulfilling Partners providing chauffeur services.
When and how refunds are issued for bookings and platform fees.
Cancellation windows and fees for booked services.