How competing companies may — and may not — communicate on Naviuma.
Naviuma is a marketplace on which independent transport companies both request and fulfil rides. Many participants are actual or potential competitors. This policy explains how the Platform is designed and used so that all participants comply with Article 101 TFEU, Section 1 GWB, Chapter I of the UK Competition Act 1998, and equivalent national competition rules.
Each company must determine its prices, surcharges, discounts, capacity, customers and bidding behaviour independently. Nothing on the Platform is intended to enable, encourage or facilitate coordination between competitors.
Prices are exchanged exclusively through the structured request and offer workflow: an offer is submitted by one company for one specific request and is visible only to the company that issued that request. Offer amounts are never shown to other bidders, and free-text messaging is not a pricing channel.
The following are prohibited between competing companies on the Platform: - Agreeing, proposing or suggesting price levels, minimum prices, price floors or common surcharges. - Discussing future or general pricing, rate cards, price lists or margin and discount levels. - Agreeing not to undercut each other, or coordinating bidding behaviour, including cover or protective bids. - Allocating markets, territories, routes, customers or accounts. - Coordinating capacity, availability or supply reductions. - Collectively refusing to deal with a customer, partner or supplier (boycott).
Operational coordination for a specific, concrete request or booking remains permitted: pickup and drop-off details, timing, vehicle and driver assignment, passenger requirements, service quality, documents, invoices for that booking, and the price of that individual request through the structured offer form.
Messages between companies are screened automatically for competition-law risk indicators. Low-risk messages are delivered normally. Medium-risk messages trigger a reminder before sending and may be recorded for review. High-risk messages are not delivered and are logged.
Screening is an automated risk signal and does not constitute a legal assessment or an allegation of wrongdoing. Naviuma does not read conversations routinely; only flagged events are available to a restricted compliance team.
Compliance events record the sender, the companies involved, the risk category, the outcome and, where a review is required, a short excerpt. Excerpts are deleted when a case is closed; event records are retained for up to 12 months and then deleted automatically. Records may be produced to a competent competition authority where legally required.
Repeated high-risk conduct may result in manual review of messaging, restriction or suspension of messaging or marketplace access, and — where required by law — notification to the competent authority. Users may challenge a flag as a false positive; challenges are reviewed by a human.
Compliance remains the responsibility of each participating company. Platform controls reduce but do not eliminate risk, and they do not replace your own competition-law training, policies or legal advice.
Questions about this document may be sent to legal@naviuma.com.
Naviuma UG (haftungsbeschränkt) i.G. Hohenzollernstraße 41 80801 Munich Germany Managing Directors: David Bink, Sophia Böckmann